We advise you to read carefully these General Terms and Conditions before accessing and using the services of this portal.

Users are advised to periodically review the Portal’s General Terms and Conditions in order to keep them informed of any changes that may occur.

General Conditions functions:

The present general conditions of use regulate the relationship between Verbos and Cadernos, Lda. under the brand Terra Lodge and Terra Lodge – Nature House, with headquarters at Calçada do Cravo, n.º 18, 2640-086 Santo Isidoro MFR, hereinafter designated by Terra Lodge and the user of the site www.terralodge.pt

Acceptance of the General Conditions by the user:

The access to the mentioned portal implies that the user expressly consents to the General Terms and Conditions described herein.

The acceptance of the General Terms and Conditions is required, without reservation and binding, that is, the user accepts the terms in a whole, without exceptions or special conditions.

Information provided role:

All information provided on this website is exclusively for private use and is not intended for commercial use.

All links or banners with links that are properly identified and that the user can find in the portal are autonomous content, the sole responsibility of its author / promoter, they are totally indicative, not binding in any way the Terra Lodge.

Available Services:

• Institutional Information

Through this website, Terra Lodge discloses its history, contacts and its location.

It also features its space and the services and facilities it offers.

Published content may contain errors or inaccuracies, although Terra Lodge makes every effort to ensure that the information provided on the above portal is correct at the time of writing.

• Online Sales Service

Through this website, all users have available an online sales service, through which they can book houses and other services.

The use of the online sales service is free.

General Conditions changes:

Terra Lodge reserves the right to unilaterally change these General Terms and Conditions for the improvement and effectiveness of the website, whenever it deems it necessary and desirable, without prior notification of users, in order to respond to legal requirements or changes in operation.

The new wording becomes binding as soon as it is published on the portal, or when it becomes known to the user.

The information and contents available can be updated, or even removed, temporarily or definitively, according to Terra Lodge’s option.

Complaint book:

If you wish to make a complaint, you can do so through the following link: https://www.livroreclamacoes.pt/inicio

Alternative Dispute Resolution:

In case of consumer conflict you may use the following entity:

 Arbitration Lisbon Center of Consumer Conflicts

Geographical area of coverage: contracts concluded in the Lisbon Metropolitan Area:

Lisbon, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisbon, Loures, Mafra,

Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra and Vila Franca

of Xira.

Postal address Contacts:

Rua dos Douradores, 116, 2º – 1100-207 LISBOA

Tel: 218 807 030

E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt

Web: www.centroarbitragemlisboa.pt